Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors

Credits: 120

£120 per month

Overview

Empower yourself with our Level 3 Award in Dealing with Particularly Vulnerable Consumer Debtors course. Dive into key topics such as understanding vulnerable consumers, debt collection strategies, and ethical considerations. Our practical approach includes real-world case studies and actionable insights to navigate the digital landscape effectively. Gain the skills and knowledge needed to support vulnerable debtors with empathy and professionalism. Whether you're a debt collector, financial advisor, or customer service representative, this course equips you with the tools to make a positive impact in the ever-evolving world of consumer debt. Enroll today and make a difference!

Course Structure

• Understanding vulnerability
• Identifying vulnerable consumers
• Communication techniques
• Legal and ethical considerations
• Support services
• Dealing with mental health issues
• Dealing with addiction issues
• Dealing with financial hardship
• Developing empathy and understanding
• Managing challenging situations

Entry Requirements

Age requirement
Applicants must be at least 16 years old.

Educational qualifications
GCSEs or equivalent or above.
Alternatively, a Level 2 qualification in any field.

Skills and attributes:
- Strong communication and interpersonal skills.
- A genuine interest in the field.
- Ability to work both independently and as part of a team.
- Commitment to maintaining confidentiality and professionalism.

Duration

The programme is available in two duration modes:
6 months:GBP £1200
9 months:GBP £800

This programme does not have any additional costs.

The fee is payable in monthly, quarterly, half yearly instalments.

You can avail 5% discount if you pay the full fee upfront in 1 instalment

Payment Plan