Overview
Embark on a transformative journey with our Level 2 Diploma in Public Services and Operational Delivery. This dynamic course equips learners with essential skills in public service operations, crisis management, and strategic decision-making. Dive into real-world case studies and practical exercises to enhance your understanding of the ever-evolving digital landscape. Gain actionable insights to navigate complex challenges and drive impactful change in the public sector. Whether you aspire to work in emergency services, local government, or national security, this diploma will empower you to excel in a rewarding career. Elevate your expertise and make a difference with this comprehensive program.
Course Structure
• Introduction to Public Services • Communication in Public Services • Teamwork in Public Services • Health and Fitness for Public Services • Citizenship and Diversity in Public Services • Crime and its Effects on Society • Emergency Planning and Response • Leadership in Public Services • Government Policies and Procedures • Public Service Careers and Opportunities
Entry Requirements
Duration
The programme is available in two duration modes:
6 months:GBP £1200
9 months:GBP £800
This programme does not have any additional costs.
The fee is payable in monthly, quarterly, half yearly instalments.
You can avail 5% discount if you pay the full fee upfront in 1 instalment
Payment Plan
| Duration | Cost | Payment Options |
|---|---|---|
| 6 months | GBP £1200 |
● Payment option (a): GBP £400 x 3 monthly instalments ● Payment option (b): GBP £1140 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full) |
| 9 months | GBP £800 |
● Payment option (c): GBP £160 x 5 monthly instalments ● Payment option (d): GBP £400 x 2 quarterly instalments ● Payment option (e): GBP £760 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full) |
Accreditation
Level 2 Diploma in Public Services and Operational Delivery
● The Level 2 Diploma in Public Services and Operational Delivery is a comprehensive program designed to provide students with the necessary skills and knowledge to pursue a career in the public services sector.● This course covers a wide range of topics, including understanding the role of public services, communication skills, teamwork, health and safety, and operational delivery.
● By the end of the course, students will have developed a strong understanding of the public services sector and will be equipped with the skills needed to succeed in a variety of roles within this industry.
● The Level 2 Diploma in Public Services and Operational Delivery is highly relevant to the industry, as it provides students with practical knowledge and skills that are directly applicable to working in public services.
● This course also includes work placements and practical assessments, allowing students to gain real-world experience and apply their learning in a professional setting.
● One of the unique features of this course is its focus on operational delivery, which is a key aspect of working in the public services sector. Students will learn how to effectively plan, coordinate, and deliver services to the public.
● Overall, the Level 2 Diploma in Public Services and Operational Delivery is an excellent choice for individuals looking to start a career in the public services sector, as it provides a solid foundation of knowledge and skills that are essential for success in this industry.
The Level 2 Diploma in Public Services and Operational Delivery is essential for individuals looking to pursue a career in the public services sector. This qualification provides students with the necessary knowledge and skills to work effectively in roles such as administrative support, customer service, and operational delivery within public sector organizations. According to the Office for National Statistics, the demand for public services and operational delivery professionals is expected to grow by 5% over the next five years. This growth is driven by the increasing need for efficient and effective public services, as well as the ongoing digital transformation of government services. Completing the Level 2 Diploma in Public Services and Operational Delivery not only enhances job prospects but also equips individuals with the expertise required to make a positive impact in the public sector. With the industry demand on the rise, this qualification is a valuable asset for those looking to build a successful career in public services.
| Industry Demand Growth | 5% |
|---|
Career path
| Career Roles | Key Responsibilities |
|---|---|
| Police Officer | Maintain law and order, investigate crimes, and protect the public. |
| Firefighter | Respond to emergencies, extinguish fires, and rescue people in danger. |
| Paramedic | Provide emergency medical care, transport patients, and save lives. |
| Border Force Officer | Protect the UK border, enforce immigration laws, and prevent smuggling. |
| Prison Officer | Supervise inmates, maintain security, and facilitate rehabilitation programs. |